PT Bank Danamon Indonesia Tbk As one of the leading financial institution in Indonesia with more than
56 years of experience, and as Bank that endeavors to ‘make it happen’, demonstrating our brand promise, Danamon welcomes young professionals with dynamic personality, perseverance and creativity, with relevant skills and experiences to join as :
Fraud Management – Transaction Monitoring Officer (Code: CONS122-9)
Responsibilities :
- The fundamental objective of all account activity monitoring is to reduce losses through prompt identification of potential fraudulent activity, and intervention to block accounts from further fraudulent activity in order to minimize card fraud losses on Business Target.
- Bachelor Degree in Economic
- Having minimum 1 year of working experience in consumer credit and/or fraud management or equivalent in Banking
- Familiarity of credit card and banking product process
- Good knowledge in fraud risk and the environment
- Delivering excellent services, good communication skill, and a team player
- Possess good communication skills, both verbal and written (Bahasa Indonesia and English)
- Proficient in using computer based Office tools (MS Word and MS Excel)
Responsibilities :
- To performs manual/voice authorization and handling calls referral by sending and receive telex from the acquirer
- To support reversal request messages, account balance responses and authorization completion advices
- To maintain authorization transactions logs and increase limit request by card member
- Bachelor Degree in Economic or Banking
- Having minimum 1 year of working experience in risk management area, credit and debit card product in Banking
- Familiarity of card product
- Good knowledge in card transaction process and credit risk analyst
- Delivering excellent services in handling customers and merchant inquiry or complaint
- Possess good communication skills, both verbal and written (Bahasa Indonesia and English)
- Proficient in using computer based Office tools (MS Word and MS Excel)
- Good team player
Recruitment